The work was never the problem. The glue was.
Every owner we know already has the answers. They know a lead should hear back in minutes, that a missed follow-up costs a job, that the schedule should reconcile itself.
What they got instead was a stack of tools that each demanded to be managed, and automation software that asked them to become workflow engineers to use it.
Knox is the bet that owners should just be able to ask. Describe the outcome, approve the plan, read the receipt. The operating layer handles everything in between, and proves it.
Evan & Richard · Allen, TX
