Respond while the lead is still looking.

Lead response is Knox’s first market wedge, not the entire platform. The controlled workflow is designed to receive a lead, apply owner-defined qualification rules, draft or send within approved authority, and preserve evidence for every consequential step.

Receive

Capture the real source

Website, marketplace, email, or another verified trigger enters with source and timestamp intact.

Qualify

Apply owner rules

Service area, job type, minimum value, urgency, capacity, and exceptions remain explicit.

Respond

Respect approval scope

Drafting and sending are separate authorities. Sensitive or uncertain actions wait for review.

Prove

Read back the outcome

Provider confirmation, destination, content identity, replay state, and final receipt close the loop.

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